Privacy Policy

Last Updated: May 20, 2026

Welcome to theWellnessXplora. Your privacy matters to us, and we are committed to protecting your personal information while creating a safe and trusted wellness discovery platform.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

A. Information You Provide

When you use the platform, we may collect:

For Users

  • Name
  • Email address
  • Profile information
  • Saved preferences

For Vendors

  • Business name
  • Contact information
  • Location details
  • Product/service information
  • Photos and listings

B. Automatically Collected Information

We may automatically collect:

  • Device information
  • Browser type
  • IP address
  • Pages visited
  • General location data
  • Usage analytics

This helps us improve the platform experience.

2. How We Use Your Information

We use your information to:

  • Provide and improve the platform
  • Display vendor profiles and listings
  • Enable communication between users and vendors
  • Respond to support requests
  • Improve search and discovery features
  • Send important updates and notifications
  • Maintain platform safety and integrity

3. Vendor Information & Public Listings

Vendor profiles and listings may be publicly visible on the platform, including:

  • Business name
  • Description
  • Images
  • Location
  • Contact information
  • Reviews and ratings

By submitting content to the platform, vendors agree that this information may be displayed publicly.

4. Account & Authentication

Users may create accounts using:

  • Email and password
  • Google authentication
  • Other supported login providers

You are responsible for maintaining the security of your account credentials.

5. Communications

The platform may allow direct communication between users and vendors through:

  • WhatsApp links
  • Phone calls
  • Email links

We are not responsible for communications or transactions that occur outside the platform.

6. Cookies & Analytics

We may use cookies and analytics tools to:

  • Understand usage patterns
  • Improve performance
  • Personalize the user experience

You can control cookies through your browser settings.

7. Data Sharing

We do not sell your personal information.

We may share limited information with:

  • Service providers that help operate the platform
  • Analytics providers
  • Legal authorities when required by law

8. User Content

Users and vendors are responsible for the accuracy of the information they upload.

We reserve the right to remove:

  • Misleading content
  • Harmful content
  • Inappropriate or fraudulent listings

9. Data Security

We take reasonable measures to protect your information, but no online platform can guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Delete your account
  • Request removal of content

To make a request, contact us at: wellnessxplora@gmail.com

11. Third-Party Services

The platform may contain links to third-party services such as:

  • WhatsApp
  • Instagram
  • External websites

We are not responsible for the privacy practices of third-party platforms.

12. Children’s Privacy

theWellnessXplora is not intended for children under 13 years old. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform means you accept any updates.

14. Contact

For questions about this Privacy Policy, contact:

theWellnessXplora

wellnessxplora@gmail.com

https://www.wellnessxplora.com